24 HR EMERGENCY SERVICE • 405.329.8999

Customer Service Issues are REAL

The service industry is tough.

And we’re not referring to the business side of things, either.

Being a customer in a service-based transaction can be truly frustrating at times. You’ve already tackled choosing a company and scheduling an installation or repair. Then when the day comes and the clock is ticking, where’s your professional? You had agreed on the date and time, after all. 

Scrambling and delayed, your project is carried out with less than perfect quality. And guess what, you’re paying full price for it. Where’s the fairness in that?

Because it’s a service-based project, you’re required to pay for their time. What about the quality of work, lack of timeliness and headaches that accompanied it? If this scenario sounds all too familiar, that’s because it’s a common one for most people. When a maintenance issue occurs in your home, whether it's your air ducts or water damage, you’re counting on them to be there.

Water leaks, lint build up and filthy chimneys are just a few of the many hazards that threaten you and your family’s health. We at Sooner Carpet Cleaning & Restoration, see the need and opportunity for excellence in this industry. 

When you call, we’ll answer. 

Plain and simple.

We understand what it’s like to experience a major problem in your home. You can rest assured that our first and foremost concern — is you. Our courteous, professional staff has been serving customers in the metro for over 20 years. During that time, we’ve built our reputation backed by the trust of our community and the standard of quality we hold ourselves to. 

Because of this, we aim to be your first and only call when you have a water restoration or emergency issue. During projects, we’re not only punctual and thorough but we guide you through the entire process. It’s equally important for you to know what’s going on, as it is for us. Our team is thoroughly trained and is here to answer any questions you may have. 

To learn more about Sooner Carpet Cleaning & Restoration or to learn about our award-winning staff, give us a call at (405) 329-8999.